https://www.harshashokjain.com/about daily 0.75 2022-06-19 https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634765362963-HU8K1ZY5EL94UVDAUWQW/tempImages3ytEa.gif About - About me. Creative Thinker. Problem Solver. I am currently a graduate student studying Human-Computer Interaction at RIT with a bachelor’s in Computer Engineering. This gives me a unique insight on both the technical and the design side of a system. This allows me not only to understand the needs of the user, but also gives an idea about it’s feasibility I like designing user friendly interfaces by understanding the thought process of the user and including them in the design process from an early stage. This allows me to incorporate the needs of the user from an early stage and maybe making their lives a bit easier. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634765024735-489374T9IGJ57M9VNQZK/airplane.png About https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634766089535-K0XFMO1DYVW8XP81M02S/console.png About - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634765049870-D3Y99DWV3RKR42JCPXFT/soccer-ball.png About https://www.harshashokjain.com/contact daily 0.75 2024-05-24 https://www.harshashokjain.com/home daily 1.0 2026-04-01 https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1716548173495-X0FQ0DLVFOLTDH1GXCDM/image-asset.jpeg https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1716548201348-PBLACDZUSRYZC1HDJQTK/Designer-2.jpeg https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1716548730603-OVHENXPK14LDTQE227JJ/Designer-3.jpeg https://www.harshashokjain.com/projects daily 0.75 2024-05-24 https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1716548173495-X0FQ0DLVFOLTDH1GXCDM/image-asset.jpeg https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1716548201348-PBLACDZUSRYZC1HDJQTK/Designer-2.jpeg https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1716548730603-OVHENXPK14LDTQE227JJ/Designer-3.jpeg https://www.harshashokjain.com/projects/ptc-servigistics monthly 0.5 2024-05-24 https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1c778c80-d0b6-4567-aa57-81b4fa136c11/Picture4.png Projects - PTC Servigistics Satisfaction https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/375d67ec-6f1f-4620-a25e-633a247a1ac4/Picture5.png Projects - PTC Servigistics Agreeance https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/5f9baceb-19cb-49a7-8f3f-40ad0fd17aac/Picture6.png Projects - PTC Servigistics Overall ease and Future use https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/587245a0-c424-4018-aaba-6cd38da2f8a0/Picture1_macbookgrey_front.png Projects - PTC Servigistics Overview. An analysis of a new feature currently being implemented by the Servigistics team: The Inventory Collaboration page. This project included collaborating with the Servigistics team, conducting a heuristic evaluation, and a usability evaluation. Duration: 4 months Team: 5 members Skills: Heuristic Evaluation, Usability Testing, Quantitative Analysis, Qualitative Research Tools: Zoom, Microsoft Excel https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/d8b0afdd-ea02-4fae-a220-80ad5094250d/Servigistics-logo-page-content.jpeg Projects - PTC Servigistics - PTC Servigistics is a leading service part optimization software that helps companies with supply chain optimization. We analyzed the inventory collaboration page of the Servigistics service parts management software. This product is intended to be used by parts managers responsible for inventory in heavy-equipment dealerships, automotive dealerships, computer companies, and the military. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/f39aaeef-e22a-4f6b-926f-5e46c158a622/Unknown.png Projects - PTC Servigistics - The client project kickoff meeting is an opportunity to hear from the client and their project team, as well as other key stakeholders, about the project and get a broader understanding of the project background and business drivers that led to the project being initiated, review the project brief, and discuss how to make it a success. Introductions: Our team, Client team, contact information Client project Client goals Project scope Participant profile https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/75ef8fb5-061e-469a-998b-d61a2d2afcde/Screen+Shot+2021-11-19+at+4.19.12+PM.png Projects - PTC Servigistics - Heuristic evaluation is a process to Identify and focus on specific issues without having to speak to users. To discover usability problems with individual elements and how they impact the overall user experience and provide quick and inexpensive feedback to designers. We followed a three-step design process for the heuristic evaluation: We converged to establish a common vision and understanding of the software which helped us decide which aspects of the system the team will evaluate We diverged to examine the interface. Individually, we examined the interface based on the heuristics listed. We discussed the violations we found and created an evaluation with the combined findings by aggregating findings for the group. In our evaluation we described the issue, rated it based on severity, and offered potential solutions. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/af7c03da-1797-491f-b369-f266cce5f776/PB-quote-2-1024x1024.png Projects - PTC Servigistics - A test plan is helpful for adaptation. Usability testing requires a willingness to adapt to the battlefield conditions like last minute changes to software, participant no-shows, equipment availability and malfunctions. Why you want to conduct the test (goals and objectives) What you are going to test (aspects of the system) Who you are going to test with (participants) How you are going to conduct it (test design) When you are going to perform it What data you will collect What you will provide upon completion https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/ee90b8fa-e26c-4d79-8a5c-1fdcde4b5814/Condo%2Bclosing%2Bchecklist.png Projects - PTC Servigistics - Developing materials early on helps to explicitly structure and organize the test. Difficulty developing one particular type of test material can be a sign that there are flaws in the test objectives and test design. List of Test Materials: Orientation Script Informed Consent Team Roles Background Questionnaire Pre-Test Questionnaire Think-Aloud Practice Task Scenarios Post-Task Questionnaire Post-Test Questionnaire Debrief https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/3965c676-6f4a-4d02-91d2-30b7af42e9cc/website-usability-testing.width-750.png Projects - PTC Servigistics - Pilot testing is a rehearsal of your actual usability test. It is important to pilot test your test equipment and materials with a volunteer participant We conducted our pilot tests in the evening through Zoom. Since we used Zoom, the environment in which participants were located varied. As for the virtual environment, there were three people within the Zoom call. There was a team member, a participant, and an employee of the company. The employee provided the software on their computer, which the participant controlled remotely through Zoom. It is important to note that while the employees shared their screen, they were not present throughout the call. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/4f74504c-28af-4ef3-847b-b984d38cb976/150-1500943_basic-data-analyst-questions-quantitative-research-hd-png.png Projects - PTC Servigistics - Defining Research questions is an important part of the usability testing process. This gives us an idea about what things we need to focus on while designing a usability test. What are the major usability issues in the SKU levels section within the application? Are participants able to successfully find inventory parts? How easy/hard is it? Are participants able to successfully use the liquid layout feature? How easy/hard is it? How difficult is it to find specific inventory parts, as compared to participants’ initial expectations? Are there any false, missing, or wrong affordances? Do participants find it easy to navigate the application? Do participants recognize what icons/symbols refer to? How and when do participants use help functions? Are they satisfied with the help they receive? https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/e3135802-f330-4791-afd6-e47248b574ea/quant-data3.png Projects - PTC Servigistics - Quantitative data: 5-point Likert ratings for Ease of use (Very Easy, Easy, Neutral, Difficult, Very Difficult) Satisfaction with the look/feel of the user interface and help features (Very Satisfied,Satisfied,Neither Satisfied nor Dissatisfied, Dissatisfied, Very Dissatisfied) Agreeance with statement (Strongly Agree, Somewhat Agree, Neither Agree nor Disagree, Somewhat Disagree, Strongly Disagree) Likeliness to use a system like this in the future (Extremely likely, Somewhat likely,Neither likely nor unlikely, Somewhat unlikely, Extremely unlikely) Background questionnaire results, aggregated across participants https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/156544c2-149d-4620-9aa1-83c9e543833b/444-4446396_qualitative-research-clipart-hd-png-download.png Projects - PTC Servigistics - Qualitative Data: Open-ended questions Notes taken during the test sessions Recording from the testing session https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/7c1a8d50-e57c-4844-8c64-d32e862a3961/123.png Projects - PTC Servigistics - Testing Environment Zoom Remote laptop with software Researchers’ personal laptop Participants laptop Testing Times All usability testings took place after 5pm Testing Setup Participants took control over the remote laptop that had the software on it through Zoom Recording were taken by Zoom and captured the screen view of the software and face of the participants https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/24bb5760-d7aa-4865-808d-e9c03de6efa5/Picture3.png Projects - PTC Servigistics https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/bea08521-f0a0-44d9-80ba-c35f7fa3941f/Picture2.png Projects - PTC Servigistics https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/d1e3d54b-c541-4e92-8b46-38ba6ef8ac88/images.png Projects - PTC Servigistics The data collected through post task questionnaires and notes taken by the observers were analysed and results were drawn out. We aligned our findings with our heuristic evaluation report. Our usability tests supported most of the issues we had listed down as expert evaluators in the heuristic report. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/7fb66673-7fd3-40f4-92f8-439e64f3a29d/Picture1_macbookgrey_front.png Projects - PTC Servigistics - The latest update shows that some of the issues mentioned in the submitted heuristic evaluation report have been worked on and design solutions for the same has been implemented. Make the buttons on the top right of the view larger Add feedback for when users make changes to the chart In order to reduce the cognitive load on the user and make the system more efficient, the system can follow a cleaner design pattern and limit information on screen. An example of the proposed design can be seen https://www.harshashokjain.com/projects/frima monthly 0.5 2024-05-24 https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634501051496-0GQ9AMDDU9Q3RP230ZZK/Primary.png Projects - Frima Primary Persona https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634501051502-LY8VXA4M5SD7QYX68GJV/Secondary2.png Projects - Frima Secondary Persona https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634501051490-WYCSJQHEOO1GEQQUXWBW/Anti.jpg Projects - Frima Anti Persona https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634501051461-0HB9KIEF2NPTZR7QHZM9/Screen+Shot+2021-09-25+at+5.06.12+PM.png Projects - Frima Overview. Our goal was to make the process of managing pantry more accessible and welcoming, making the user feel like they are making a change by reducing food wastage. Complex inventory management becomes a pain-point for the end user. To solve this problem we designed a solution which relies heavily on automation of this process, which we believed would increase the user's retention rate and make the experience enjoyable. Duration: 4 months Team: 3 members Skills: Contextual Inquiry, User Flows, Personas, Affinity Mapping, Prototyping, User Testing. Tools: Miro, Figma, Google Forms, Zoom https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/f39aaeef-e22a-4f6b-926f-5e46c158a622/Unknown.png Projects - Frima - An estimated 31 percent of the U.S. food supply is lost to retail and consumer side food waste, according to the U.S. Department of Agriculture. Using an app to create a virtual inventory of what items are present and when they were added to aid in our goal to alert you as food items begin to spoil to curb the problem of food going to waste. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/d1e3d54b-c541-4e92-8b46-38ba6ef8ac88/images.png Projects - Frima - Does automation of inventory management help reduce the amount of food the users waste? Can the food wastage be reduced with the help of recipe suggestions which include products in the inventory about to expire? Can a pantry management app make the user feel like they are making a change by reducing food wastage? https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/3965c676-6f4a-4d02-91d2-30b7af42e9cc/website-usability-testing.width-750.png Projects - Frima - The interview process started with developing a questionnaire based on the observed problems, understanding of the solution would be taken into consideration by the audience. A total of 16 interviews were conducted along with a demographic which included people with a wide range of serving occupations to students. Survey + Online Interviews 16 participants Ages 19 - 45 Location: United States, India, France https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634501051465-24SYZ95RFAISWKCPQPZH/Screen+Shot+2021-09-25+at+7.04.41+PM.png Projects - Frima https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634501051468-A47E1LC6RHYJY2TUY3E6/Screen+Shot+2021-09-25+at+7.06.35+PM.png Projects - Frima https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/e3135802-f330-4791-afd6-e47248b574ea/quant-data3.png Projects - Frima - Almost the same amount of our users have a fixed meal schedule as with not fixed meal schedules Most of our users find cooking to be a task but would like to try new recipes Our users shop either once or twice a week Almost everyone agrees that they would like an external system to manage their inventory without an auto-renewal feature Every user tries to not waste or to minimize the wastage of food https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/4d52cfde-7f42-46b4-b024-4a8fe041536f/Screen+Shot+2021-11-22+at+11.57.00+AM.png Projects - Frima - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/aa1c78bf-941f-4089-bfc5-b06cb1687d42/Screen+Shot+2021-11-22+at+11.59.50+AM.png Projects - Frima - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/a57a30b4-3731-49c6-8721-8d61045c4a30/Screen+Shot+2021-11-22+at+12.01.16+PM.png Projects - Frima - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634502901986-6J3MIDT7O9I3YHK6930T/Copy+of+HCIN+620+-+Lo+-+Fidelity+Prototype+-+Information+Architecture.jpg Projects - Frima - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634501051515-ODOEYDW777L5NF7OEPGA/Paper1.png Projects - Frima - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634501051519-7AD5J8R5XK64RGDRMJVU/Paper2.png Projects - Frima - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634767441803-2VH4Q0YC8UIM11TH8KSW/Screen+Shot+2021-10-20+at+6.03.23+PM.png Projects - Frima - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634501051522-HEMQYQF033X70PZGHF5B/DigitalW.png Projects - Frima - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634501051525-8NIBZAISUS4PT0YG5VBW/Screen+Shot+2021-09-25+at+8.51.08+PM.png Projects - Frima - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634501051528-8XNKSH5EG2HV540I01XV/Screen+Shot+2021-09-25+at+8.51.22+PM.png Projects - Frima - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634767584095-4K4J69YLPALWH77C5AHI/Screen+Shot+2021-10-20+at+5.51.35+PM.png Projects - Frima - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634662614480-6O8KZYEPSE4DSR6I6K8X/ezgif.com-gif-maker-5.gif Projects - Frima - Inventory Management Allows the user to scan recipes directly from app. The users can also manual edit and make any changes they want to the list. The app also allows users to scan barcode of an item to add it in the inventory. This eliminates a user problem of manually entering each item. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634663223311-ZVFKWJZHZFU5C1KQ0C6O/ezgif.com-gif-maker-4.gif Projects - Frima - Recipes. The app suggests recipes based on the inventory. It shows the impact of a recipe on the Life Score of the user. Categorizes recipes in breakfast, lunch and dinner. Users can customize the recipe by adding/removing items It automatically updates the user’s inventory based on ingredients used. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634665239750-QJ41864K90W0I5XVTZR6/ezgif.com-gif-maker-6.gif Projects - Frima - Life Score Generates the user’s Life Score based on their food wastage. Allows users to improve their Life Score by suggesting recipes. Users can set weekly goals for calorie consumption. Provides a history on the products consumed. https://www.harshashokjain.com/projects/braillewatch monthly 0.5 2024-05-24 https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634501051707-A0MWF22XE0G4F90V2L4W/BrailleWatch.png Projects - BrailleWatch Overview Our goal was to get an understanding of what current technologies were being used by BVI users and whether or not our design solution are favorable to potential users. We also wanted to determine what type of solution would be feasible based off of the feedback gathered from the users we want to design a prototype that would increase typing speed, comfortability, accuracy. Duration: 4 months Team: 3 members Skills: Contextual Inquiry, Prototyping Tools: Raspberry Pi, Qualtrics. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634501051710-XB4II53S9LV4RHNMABM0/Interlocking.png Projects - BrailleWatch - Interlocking Button System An additional component would attach to the back of a cell phone while holding the device in a portrait (horizontal) position. The buttons in the first column (right side of the device) from the top down are cell 1, cell 2, and cell 3; the buttons in the middle column are backspace and space; and the buttons in the last column are cell 4, cell 5, and cell 6. The buttons are laid out in a manner that would require interlocking the fingers across the phone’s back. The left-hand fingers would be on the right column of buttons with the pointer finger (cell 1), middle finger (cell 2), and ring finger (cell 3), and the right-hand fingers would be placed on the left column of buttons with the pointer finger (cell 4), middle finger (cell 5), and ring finger (cell 6). The pointer finger on the left hand would be used as both cell 1 of the Braille input as well as the backspace with the button in the middle column. The ring finger on the right hand would be used as both the cell 6 of the Braille input as well as the space key with the button in the middle column. Users would support the phone with the pinkie underneath the bottom of the phone and the thumbs on the device’s screen. Allows the users to support bottom of the phone bottom with their pinkies Buttons would be clicked with their pointer, middle, and ring fingers The screen can be supported with their thumbs Concern: effort to hit buttons https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634501051714-65BFLJA233BE72D0B9VU/Screen+Shot+2021-09-28+at+10.09.05+PM.png Projects - BrailleWatch - Smartwatch Design This solution involves a smartwatch application that allows for tap entry Braille input. The smartwatch would be used as an input device, allowing users to tap on the screen to input letters to the cell phone. The input of the Braille letter would be done row by row, starting with the first row (cells 1 and 4) and moving down. The screen of the smartwatch would be divided in half, a tap on the left side of the screen would activate the left cell, a tap on the right would trigger the right cell, and a simultaneous tap of both sides of the screen would activate both the left and right cells in the row. For example, to type the letter “N,” a user would tap both sides of the screen, then the right side only, and finally the left side only. The input system would also allow for gesture inputs such as swipe from left to the right side of the screen would input a space, and swiping from the right side of the screen to the left would backspace. If the user is on the second row and there are no activated cells for the Braille letter, a swipe from left to right would skip that row and go to the final row. Tap application on a smartwatch Allows the user to hold their phone how they would like Concern: three steps for one letter https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634501051717-E9V19GPHQCPZ5MJ1CDA5/iphone-6-advanced.png Projects - BrailleWatch - Tempered glass Covering A cover with six raised buttons is placed on top of the touchscreen of the cell phone device. Users would hold the phone horizontally with the screen facing away from the body. The software would have the buttons located at the side of the screen (the short end of the phone). The cover has six holes located where the software buttons are on the screen, and the holes allow a user to feel where the Braille buttons are. The buttons are to be tapped simultaneously in the pattern of the Braille letter that is desired. The input system would also allow for gesture inputs such as a swipe using the left-hand middle finger towards the center of the screen to input space and a swipe using the right-hand middle finger towards the center of the screen to backspace. Works with “Braille Screen Input” which is used with VoiceOver or TalkBack Cell phone is to be hold facing away from the user Allow the users to feel parts of the screen with tactile feedback Concern: would need to be design for specific phones https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634501051721-RJLCQ6VMLCGPUNQVFQDM/Comparison.png Projects - BrailleWatch - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634530548761-EVXVRU3ZCLNRVZSAAD28/Screen+Shot+2021-10-18+at+12.11.02+AM.png Projects - BrailleWatch https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634531035756-7MUYUH3Z2GF398II560I/Screen+Shot+2021-10-18+at+12.10.30+AM.png Projects - BrailleWatch https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634570010556-IKKPQZVIR236J2DIJFO5/ezgif.com-gif-maker-2.gif Projects - BrailleWatch https://images.squarespace-cdn.com/content/v1/616c81bad773e83493e134b1/1634570567346-89NI8HBA0HD6H0OLYR4A/Screen+Shot+2021-10-18+at+12.37.40+AM.png Projects - BrailleWatch - Make it stand out Whatever it is, the way you tell your story online can make all the difference.